Terms of Service

"Transocks" has the right to modify, cancel, add, and replace any of the terms listed here at any time without prior notice, and these terms are effective and binding on users and registered members of this website. Therefore, you should visit this page regularly. Continued use of the Site following revisions to these Terms constitutes acceptance of those revisions.
When you use "Transocks" or register as a member of this platform, you will be deemed to be bound by all the rules of this clause. Please read all relevant terms carefully before using this platform.
The latest revision date of these terms is September 4, 2024.

Serve

The "Transocks" service is a temporary digital network communication service that enhances Internet security and privacy. Subject to your individual requirements and discretion, we provide Private Network Related Services for your use and you are solely responsible for your use of the "Transocks" service. "Transocks" assumes no responsibility for actions taken by users, including criminal and civil liability for damages performed or not performed. Other provisions of these Terms further limit Transocks' liability.
We grant you a license to use the "Transocks" service, subject to the limitations set forth in these Terms. You use the "Transocks" service at your own risk. "Transocks" service may be modified, updated, interrupted or suspended at any time without prior notice or liability. We shall not be liable for any injury or other adverse consequences to you resulting therefrom. "Transocks", its owners, employees, agents and other persons related to the "Transocks" service, for any execution or non-execution of any form arising out of or arising from the use of any account registered with shall not be held liable for any damages.
"Transocks" guarantees 99.9% service uptime. In no event will "Transocks" be liable for any damages, pecuniary or non-pecuniary, beyond what the customer paid to "Transocks", and exclusive of attorneys' fees or court costs, independent of any law or other enactment.

Intellectual Property

Subject to these terms and conditions, we grant you a limited, non-exclusive, personal, non-transferable, non-sublicensable license to:
Download and use copies of the "Transocks" software;
Use of the Transocks services, including but not limited to products and services offered on or through the Transocks software or our website. This Agreement does not grant you any other rights or licenses under the "Transocks" service. The license provided herein is effective until terminated. This license will automatically terminate if you fail to comply with these terms.
The Transocks Services (including, without limitation, the Transocks software, mobile applications and all other items) are owned and copyrighted by Transocks and are protected worldwide. We reserve all right, title and interest in and to the "Transocks" service and any portion thereof, including without limitation all copyrights, trademarks, service marks, trade secrets and other intellectual property rights. You may not take any action to jeopardize, limit or in any way interfere with our ownership and rights in the "Transocks" service. All rights reserved unless otherwise stated.

Prohibited Matters

Your access to and use of the "Transocks" service is governed by these Terms and all applicable laws and regulations. For any user who violates any applicable laws or these terms, we reserve the right to terminate or block access to the "Transocks" service at any time at our sole discretion, with or without notice.
In using the "Transocks" service, you agree not to assist, encourage or allow others to use the "Transocks" service:

For improper, prohibited, illegal, criminal, or fraudulent activities, including but not limited to port scanning, sending spam, sending opt-in email, scanning for open relays or open proxies, sending unsolicited email, or Any version or type of email sent even if email is routed through a third-party server, any pop-up window initiated, use of stolen credit cards, credit card fraud, financial fraud, cryptocurrency fraud, impersonation, extortion, extortion, kidnapping, rape, murder, Stolen credit cards for sale, selling stolen merchandise, offering or selling prohibited, military and dual use goods, offering or selling controlled substances, identity theft, hacking, counterfeiting, phishing, scraping of any form or scale, digital piracy , intellectual property infringement and other similar activities;

Attack, interfere with, gain unauthorized access to, or deny service to any other network, computer or node in any way or form through the Transocks service;

Exploit children in any way, including audio, video, photography, digital content, etc.;

Upload or distribute in any way files that contain viruses, worms, Trojan horses, corrupted files, or any other similar software or programs that may impair the operation of another's computer;

Interfere or attempt to interfere with the proper working of the Transocks service, any transaction or other activity by us in connection with the Transocks service, disrupt our website or any network connected to the Transocks service, or bypass any Measures we may use to block or limit access to the Transocks service;

ake advantage of the "Transocks" service in any unauthorized way, including but not limited to hacking or increasing network capacity;

Use any robot, spider, scraper or other automated means to access our website or the Transocks service for any purpose without our prior written permission;

Harvest or gather personal information about other users of the Transocks service;

Harvesting or harvesting Personal Data without a legitimate interest or consent, or in violation of any applicable law;

Take any action that may impose an unreasonable or disproportionately large load on our infrastructure;

Share any data or other content with any unreasonable number of people, including, but not limited to, sending explosive communications to large numbers of recipients or sharing content with people who do not know you or who do not know you;

Represent you as a representative or agent of any Transocks service, including any features thereof;

Incorporate the "Transocks" service, or any part thereof, into any other program or product;

Reproduce or reproduce any part of the Transocks service in any form or by any means;

Modify, translate, reverse engineer, decompile, disassemble or create any derivative works Pursuant to the "Transocks" service, including any files or documents thereof, or any portion thereof, or determine or attempt to determine any source code, algorithm, method or technology contained in the "Transocks" application or any part thereof;

Violates the general rules of morality or ethics, good customs and fair conduct;

Violate the rights of any third party, including any breach of confidentiality, personal data, copyright or any other intellectual or proprietary right;

Threaten, stalk, harm or harass another person, or promote bigotry or discrimination;

Attempt to manipulate the Transocks name, services or products;

Solicit or collect personal information from minors or communicate with minors;

Attempt to gain unauthorized access to the Transocks Service, user accounts, computer systems or networks connected to the Transocks Service through hacking, password mining, brute-forcing or any other means;

Use the "Transocks" service for any military purpose, including cyber warfare, weapons development, design, manufacture or production of missiles, nuclear, chemical or biological weapons;

Use this product in mainland China;

Use of this product in mainland China via web proxy, cell phone roaming, etc.

Otherwise violate or circumvent these Terms;

In addition, if the long-term use of broadband for downloading causes server network abnormalities and affects the normal use of other users, "Transocks" will take measures to limit the network speed of abused IP.
For the safety of your account, non-customized accounts are for personal use only, please do not share the account with others, and you will be responsible for any losses caused by sharing it with others.
We reserve the right, in our sole discretion, to refuse service, suspend accounts, or restrict access to the Transocks service. "Transocks" may immediately implement such suspension or access restriction without any instruction, notice or refund. We may suspend your account for clarification, investigation, or to ask you to explain your actions and provide additional information. If your account has been suspended, you must contact us for more information. We may suspend your user account for a reasonable period of time before we permanently terminate the user account.
We are under no obligation to enforce the Terms against you. We encourage you to let us know of any violation of these Terms by any Transocks user; however, we may, in our sole discretion, take appropriate action should such a violation occur.

Refund

The Shuttle VIP membership service is a virtual commodity. After registration, a three-day VIP membership trial period is provided. If the trial period cannot meet the needs, you can disable or use the free service on the mobile phone after the trial period. For the above reasons, shuttle membership services generally do not provide refunds. We only handle special refunds for users who meet the following refund conditions, and need to cooperate with customer service to submit refund-related information.
Refund conditions
1) Refund situation: the trial period is normal, and the VIP membership period is confirmed by the customer service, and the situation is completely unusable;
2) Purchase channels: purchase from the official website, official apps, and app stores, excluding cooperative channels, agents, etc.;
3) Refundable products: shuttle single-time package products, subscription products, excluding gift cards;
4) Refund price: A full refund can be made within 3 days of purchase; 90% of the actual unused days will be refunded after 3 days. Event specials that are lower than 20% off the list price, and packages with special instructions not to be refunded cannot be refunded; in principle, you should apply for a refund to the app store for products purchased or subscribed in the app store. Calculate the refund amount after deducting the sharing ratio of the app store;
5) Do not violate the following "Violation Conditions".
Violation condition
The use of the Transocks service cannot have the following violations, otherwise the refund will not be available;
1) Violation of local laws;
2) Acts that violate the laws of the People's Republic of China;
3) Any unauthorized commercial gain. For example, reselling, renting, using channels as crawlers, etc.;
4) Any sharing and abuse. For example, account sharing, long-term downloads, or P2P downloads occupying full bandwidth, etc.;
5) Any illegal activities involving telecommunications fraud, gambling, and sex industry.
Refund Process
1) Contact the customer service to explain the problem. After the customer service confirms that the problem cannot be solved, you can register for a refund;
2) After registration, the refund will be completed within 3 working days by returning the original route, Alipay, PayPal, etc.;
3) If other fees (such as handling fees) are incurred in the refund, the corresponding fees need to be deducted.

Disclaimer

We will work hard to prevent disruption of the Site and Services. However, such content is provided on an "as is" and "as available" basis, and we make no warranty (express or implied) as to the accuracy of any materials or information provided through the Site or Services, or their suitability for: any particular purpose. We expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to, warranties of merchantability or fitness for a particular purpose or non-infringement. We do not warrant that the Service will meet your requirements, or that it will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected. You acknowledge that access to the Site and Services is at your own risk and discretion.
"Transocks" reserves the right to investigate issues that we believe violate these terms. We may (but are not obligated to) remove, block, filter or restrict in any way, in our sole discretion and without notice, any material or information that we believe to be an actual or potential violation of the restrictions set forth in these Terms, and any other Activities that could expose Transocks or our customers to liability. "Transocks" is not responsible for any failure by us to prevent such material or information from passing through the Service and/or from entering your computing device.

Application of Laws and Dispute Resolution

The entry into force, fulfillment, interpretation and dispute resolution of the provisions of this Agreement shall be governed by the laws of the People's Republic of China, and the invalidity of the provisions of this Agreement due to their conflict with the current laws of the People's Republic of China shall not affect the validity of the other parts.
If any dispute arises from the content of this agreement or its implementation, we should try to solve it through friendly negotiation; if the negotiation fails, either party can file a lawsuit with Chengdu Fobwifi Network Technology Co.

Changes to the Terms of Service

We may change the Terms of Service from time to time without notice in accordance with applicable laws and principles. Your continued use of the site or services constitutes your acceptance of our Privacy Policy.

Contact Us

If you have any questions about our Privacy Policy and how we handle your information, please feel free to contact us at the following email address:[email protected]